Your appraisal data is sensitive. Here's how we protect it.
All connections use TLS 1.3. Data never travels unencrypted.
AES-256 encryption for all stored data, with keys managed separately from data.
Each lender's data is logically separated. You cannot access another lender's files.
Role-based permissions. Audit logs for all data access.
Sphinx runs on cloud infrastructure with:
Appraisal documents are processed to generate findings, then stored only as long as needed. You can request deletion of your data at any time. Aggregated, anonymized data used for calibration contains no identifying information about properties, borrowers, or your organization.
If you discover a security issue, please report it to us responsibly. We appreciate the help keeping Sphinx secure.